What is Blank Peptides?
Blank is a premier laboratory synthesis operation dedicated to providing high-purity research compounds for scientific exploration. Our philosophy is rooted in clinical industrialism—eliminating marketing fluff to focus entirely on chemical integrity, analytical verification, and researcher support.
What are peptides?
Peptides are short chains of amino acids (typically between 2 and 50) linked by peptide bonds. They occur naturally in all living organisms and play crucial roles in biological activities, serving as signaling molecules and building blocks for proteins in clinical research models.
How can I contact customer service?
We provide rigorous support via our Contact Page, live dashboard chat for account holders, or direct email at [email protected]. Our team typically responds to researcher inquiries within 1–2 business hours during laboratory operations.
How should I store my peptides?
Sealed lyophilized peptides are stable at room temperature for several years when stored in a cool, dry place away from light. After reconstitution, keep refrigerated. Always store products away from heat and light to maintain research integrity.
What are your purity standards?
Every batch undergoes rigorous analytical verification via HPLC and Mass Spectrometry. We guarantee >99% purity for all research compounds.
What does "lyophilized" mean?
Lyophilization is a sophisticated freeze-drying process that removes moisture from the synthesized peptide while keeping its structural integrity intact. This process is essential for long-term stability and safe transport without degradation.
Why are products labeled "Research Use Only"?
All compounds sold by blank. are strictly for in-vitro laboratory research and scientific experimentation. They are not approved for human or animal consumption, medical diagnostics, or therapeutic use. We adhere to the highest RUO compliance standards.
Do you provide certificates of analysis?
Yes. A batch-specific Certificate of Analysis (COA) is included with every shipment, featuring the HPLC chromatogram and Mass Spec data to verify the purity and identity of the material.
How long does it take to process my order?
Processing time within 1 business day. Orders placed on weekends or holidays are processed the next business day.
What if my order is delayed?
Please consult your tracking link for real-time updates. If an order remains stationary for more than 72 hours, contact our logistics support team immediately to initiate an investigation.
Can I change or cancel my order?
Orders can be modified or cancelled only before they have been fulfilled and dispatched by the laboratory, typically within 24 hours of your order. Due to the sensitive nature of these compounds, we cannot modify orders once tracking has been issued. Reach out to customer support immediately with any requests.
What payment methods do you accept?
We accept all major credit cards, wire transfers, and verified cryptocurrency payments to ensure flexible and secure procurement for research institutions.
How long does shipping take?
Domestic US shipping typically takes 2–3 business days. Priority overnight shipping is available at checkout for urgent laboratory requirements.
What is your return policy?
We offer a 14-day return period for unopened and vacuum-sealed products. Due to safety and stability protocols, we cannot accept returns for opened vials unless analytical testing demonstrates purity levels below our guaranteed threshold.
Package delayed, lost, or damaged?
All shipments are insured. If your package is lost in transit or arrives with compromised seals, please document the damage and contact support immediately for a priority reshipment.